I have been working in the Disability sector for over 10 years, and really enjoy spending my time supporting people to reach their goals as well as helping them to make sense of the NDIS. I have worked as a mentor, community-based disability support worker, support coordinator, and now team leader, and in all of these roles have taken pride in assisting people to live their lives how they want.
Chloe Matthews
Team Leader - Support Coordination/Specialist Support Coordination
Eunice Xue
Support Coordinator/Specialist Support CoordinatorI am Eunice Xue, holding a Master’s degree of social work from Flinders University. My journey in the field of social work has equipped me with the skills and empathy needed to make a meaningful impact on the lives of individuals facing diverse challenges. I have always worked with people with disabilities since I graduated.
Currently working as a support coordinator and psychosocial recovery coach, I believe in the importance of choice and autonomy. I am dedicated to assisting each person to maximise their potential, achieve their unique goals and receive the best possible support. Whether it’s developing personalized plans, connecting with service providers, or navigating the complexities of the NDIS system, I am here to guide and support you with every step of the way.
Outside of work, I love music, movies, sports, travelling, photographing, and spending time with friends and family.
Fay Fang
Support Coordinator/Specialist Support CoordinatorI have worked with people with disabilities since I graduated from my Master of Social Work degree. I feel like the most rewarding part of my job, is seeing my participants achieve their goals and maximize the use of their NDIS plans, which aligns with my values and job satisfaction. It makes me happy. I am a people person and always have a big smile on my face.
Outside of work, I love traveling, photographing, and spending time with family and pets.
Esther Mackie
Support Coordinator and Psychosocial Recovery CoachHaving initially supported students with disabilities in the education sector, I transitioned to the role of a disability support worker – a position I found deeply rewarding. My commitment to making a meaningful impact led me to become a support coordinator with Affirming Futures, where I continue to gain fulfillment from helping others and contributing positively to their lives.
Ivy Sun
Support Coordinator and Psychosocial Recovery CoachI am grateful to be a part of a team dedicated to improving the quality of life of people with disabilities. I have a background in social work and have worked with NDIS participants for a few years now. I have worked as a disability support worker, and I also have experience in the aged care and mental health field. Now, I am working as Support Coordinator and Psychosocial Recovery Coach to support NDIS participants know the plan better, manage the plan and help them find the suitable service providers. I will do my best to support the participants and their family through their journey with the NDIS.
Raechel Kane
Support CoordinatorWith a background in education, where I supported many students and families with diverse learning and developmental needs, I built a strong foundation in clear communication and person centred practice. I began working in the NDIS in 2022 in a compliance and audit role, giving me a deep understanding of quality, safeguards, and how to ensure supports are delivered responsibly and effectively. Now living in the beautiful Adelaide Hills, I bring this experience into my role as a Support Coordinator, helping participants navigate their plans, build confidence, and connect with services that truly align with their goals. I feel privileged to walk alongside people as they work toward greater independence and the future they choose.
Behaviour Support Team Members
Cheryl Zhang
Behaviour Support PractitionerI am a Proficient Behaviour Support Practitioner and AASW Accredited Social Worker, with experience across disability, community, and hospital settings. I have worked alongside people with a diverse range of support needs, including autism, intellectual disability, dementia, and complex mental health needs.
My approach is calm, practical, and person-centred. I value spending time with people in their everyday environments, getting to know the person beyond assessments and reports, and understanding what they may be communicating through their behaviour. I particularly enjoy working with people who communicate in different ways or who may need more time and consistency to build trust.
I believe effective behaviour support needs to make sense in real life. I work collaboratively with participants, families, support teams, and other professionals to develop strategies that are respectful, realistic, and genuinely useful in everyday situations.
Outside of work, you’ll often find me enjoying a good cup of coffee, getting lost in a book, or knitting. I always appreciate a good conversation and a bit of humour.
Tingting Stone
Behaviour Support PractitionerI have been working in the social wellbeing field for over eight years, predominantly in Mental Health for young people and adults. I specialise in therapeutic and crisis care. I am a true believer in others’ strengths. I see it as a privilege to support individuals through their life journeys and reach their potentials.
Feifei Du
Behaviour Support PractitionerI am doing my dream job as a Behaviour Support Practitioner after 10 years of working in NGO and multinational companies in different roles.
My Social Work background and experience as an NDIS Specialist Support Coordinator have helped me to develop a deep understanding of the various challenges that my clients and their care team may face in their daily life.
I like adopting a holistic approach and engage with the clients with a respectful and non-judgemental approach. I value collaborative relationship with all members of the care team and aim to ensure that the clients’ interest is our first priority. I’m most interested in supporting clients with mental health challenges.